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Product Advisory Notices and Obsolescence


Technology is always changing and as your premier automation distributor we want to try to keep you abreast of any product notifications and product obsolescence that may be occurring.


Of course, to have the most up to date information on your Rockwell Automation products, we suggest that you create a profile on Rockwell's knowledgebase and request that all product notifications be sent directly to your email box.


Logix Designer Ladder Logic Editor Missing All Rungs in a Routine when Online with Correlation after Online Edits are removed in ControlLogix 5580 and CompactLogix 5380

October 2017


This Product Notice informs you of an anomaly that exists with the Studio 5000 Logix Designer® ladder logic editor. If online changes are made to a ladder logic routine within a ControlLogix® 5580 or CompactLogix® 5380 controller and those changes are assembled or tested, and subsequently removed, all rungs within the routine may be removed when the Go Online command in Logix Designer is used. The rungs will appear as missing within the Logix Designer editor. Controller programs that have been online edited will continue to operate as expected until a program upload and subsequent download is performed.


Complete Details


Firmware for ControlLogix 5580 and CompactLogix 5380 Missing Specific Rungs in Routine after Online Edit with Logix Designer

October 2017

This Product Notice informs you of an anomaly that exists with firmware for the ControlLogix® 5580 and CompactLogix® 5380 controllers. After performing an online edit of a LBL (label) instruction or creating a new LBL instruction, that rung and rungs after it within that routine may be missing in the Studio 5000 Logix Designer® ladder logic editor on a subsequent editing of the routine, but will continue to be executing in the controller.

Complete Details



Potential I/O Anomaly with 1732ES ArmorBlock Guard I/O Modules

October 2017

This Product Safety Advisory informs you of a potential anomaly that exists with the 1732ES ArmorBlock® Guard I/O™ Modules. On some modules, connections internal to the product may short together. Depending on the application, this may result in the product not performing its intended safety function.

Complete Details



Rockwell Automation - ArmorConnect Compliance to decaBDE Material Restrictions

September 2017


This Product Notice informs you that Rockwell Automation has identified the EU RoHS-restricted substance Decabromodiphenyl ether (usually referred to as decaBDE ? CAS number 1163-19-5) in some ArmorConnect receptacles. This substance is restricted in California unless the product is accompanied by a label indicating that the product contains decaBDE. This substance is also banned for products like ArmorConnect receptacles in the U.S. states of Oregon, Maryland, and Illinois, and therefore some ArmorConnect receptacles will not be available for sale in those states until the products become ?EU RoHS compliant?.
The affected products are ArmorConnect connection devices, catalog numbers: 280-M22F-M1, 280-M24F-M1, 280-M35F-M1, 280-M35F-M3, 280-M35M-M3, 284-M29M-M03, 285-M25M-M05, 285-M24M-M05.


Complete Details



Rockwell Automation - SequenceManager in Studio 5000 Logix Designer V28.00 Connection between Sequence and Phase Disconnects

March 11th, 2016


This Product Notice informs you of an anomaly that exists with the SequenceManager in Studio 5000 Logix Designer V28.00.xx. When an ACD file containing sequence and phase programming is uploaded from a controller, the connection between the phase and the sequence disconnects. On subsequent downloads, this disconnection results in recipe changes from the sequence not being acted on by the phase in the controller.


Full correction of this anomaly requires upgrading your Studio 5000 Logix Designer to V28.01.00 or later. V28.01.00 is expected to be available for download from the Rockwell Automation Product Compatibility and Download Center (PCDC) on or before end of May 2016.



Osram Sylvania Recalls T8 LED Tubes Due to Fire Hazard

OSRAM SYLVANIA RECALLS T8 LED TUBES DUE TO FIRE HAZARD

OSRAM SYLVANIA RECALLS T8 LED TUBES DUE TO FIRE HAZARD

September 01, 2015


WASHINGTON - The U.S. Consumer Product Safety Commission has recalled Osram Sylvania's T8 LED lamps due to overheating and melting. No injuries have been reported.


Recall Summary


Name of Product: T8 LED lamps


Hazard: Lamps can overheat and melt, posing a burn hazard.


Remedy: Replace


Consumers should immediately stop using the lamps, remove them from the fixture and immediately contact Osram Sylvania for a free replacement.


Consumer Contact: Osram Sylvania Inc. toll free at 877-423-3772 from 8 a.m. to 6 p.m. ET Monday through Friday or email ProductQuality@sylvania.com or www.sylvania.com and click on the Site Map in the bottom right-hand corner, then click on "Recall Safety Information" for more information.


Description: This recall involves SubstiTUBE IS T8 LED lamps. The recalled lamps are white, cylindrical in shape and measure 48 inches long and 1 inch in diameter. "OSRAM SubtiTUBE® IS LED T8" is printed on a silver label affixed to the end of lamps. The model number 73312-1 or 73315-1 also appears on the label beneath the statement "Compatible LED T8 for use with instant start T8 electronic ballasts."


Incidents/Injuries: Osram Sylvania Inc. received 34 reports of overheating and melting. No injuries have been reported.


Sold at: Osram Sylvania industrial/commercial distributors between December 2014 and May 2015.


Complete Details



Product Notice - PowerFlex 700H/S HiHP Intermittent False IOC Fault

September 23rd, 2015


This Product Notice informs you of a potential anomaly that exists with PowerFlex 700H and 700S HiHP (High Horsepower) Frames 10 14 AC Drives. In a small number of drives an intermittent false IOC instantaneous overcurrent fault may occur. When this occurs, the drive will initiate a safe shutdown. Drive operation may continue when the fault is cleared and the drive reset.


A potential anomaly exists with PowerFlex 700H and PowerFlex 700S HiHP AC Drives frame sizes 10-14. In a small number of drives an intermittent false instantaneous overcurrent (IOC) current fault may occur. When this occurs, the drive will initiate a safe shutdown and stop operating until the fault is cleared and the drive reset.


Customers who have verified they may have affected product as described in the steps listed in the Product Identification section of this document should contact the Rockwell Automation Technical Support Center at 262-512-8176 for further instructions.


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