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1. Please rate the following attributes on a scale of 1-5, five being the most important and one being the least important.
1 2 3 4 5
Technical Support
24-Hour Emergency Service
E-Commerce
Next Day Delivery
Price
Value-Add Services (VMI, Kitting, Training, etc.)
Knowledgeable Account Managers
Knowledgeable Customer Service Representatives

2. Please rate the overall level of service you received from Revere (Scale 1 – 5, 5 being Excellent and one being poor)
1 2 3 4 5
Overall level of service from Revere

3. Please rate your experience with the following departments: (Scale 1 – 5, 5 being Excellent and one being poor)
1 2 3 4 5
Sales
Technical Support
Credit
Customer Service
Training
Delivery
IT / Technology

4. Were your items delivered:
Early       On Time       Late

5. Please rate the condition of the package(s)? (Scale 1 – 5, 5 being Excellent and one being poor)
1 2 3 4 5
Overall level of service from Revere

6. How did you hear about Revere?
1 2 3 4 5
Sales
Internet
Manufacturer website
Referral
Account Manager Visit
Other
7. Comments/Concerns/Suggestions